System

Security

Manage two-factor authentication, active sessions, and view your account access level.

School AdminBursar / FinanceTeacherPlatform Admin
Reviewed 2026-05-20

Overview

What it does

Security has four tabs to help you protect your account and understand your access:

  • Two-factor — enable or disable 2FA via an authenticator app.
  • Sessions — view and end all active sign-in sessions across devices.
  • Login activity — review a timeline of recent logins.
  • Access & roles — see your current role and which modules you can access.

Who uses it

All staff users can manage their own 2FA and sessions. Only super-admins manage 2FA for others (in Utilities).

Common tasks

Enable two-factor authentication

Go to Two-factor. Click Enable 2FA, scan the QR code with an authenticator app (Google Authenticator, Authy, Microsoft Authenticator), enter the 6-digit code, click Verify & enable.

Disable two-factor authentication

In Two-factor, click Disable and confirm.

Sign out a specific device

Click Sessions. Find the session (shows device, IP, login time) and click End. Revoked within ~1 minute.

View your role and access

Click Access & roles — your role, how many modules you can access, and (super_admin only) a link to Utilities.

Review recent logins

The Login activity tab shows all your account's logins — date, time, IP, active status.

Troubleshooting

  • QR code not showing — refresh, click Enable 2FA again.
  • 2FA code won't verify — ensure your phone's clock is correct; try a fresh 6-digit code.
  • Don't see all sessions — sessions are scoped to your tenant only.
  • End button disabled — session may have already logged out. Refresh.

Limits & known issues

  • 2FA is app-based (TOTP) only — SMS 2FA is not supported.
  • Session revocation can take up to 1 minute.
  • If you lose access to your authenticator app, contact support to reset.